1. Project Initiation
The project began with a series of collaborative sessions aimed at understanding the complexities of aviation fuel procurement. Our core team included 2 designers, 3 project managers, and 3 developers, working closely to align business goals with user needs.
We started by mapping pain points in FigJam, focusing on issues like fragmented communication, lack of real-time pricing visibility, and inefficient supplier coordination. These workshops helped us define user roles, prioritize core functionalities, and visualize the end-to-end purchasing workflow.
The insights gathered during this phase became the foundation for the platform’s structure — emphasizing transparency, efficiency, and data-driven decision-making. This clarity allowed the design team to move seamlessly into wireframing and building a scalable design system in Figma, ensuring consistency throughout the desktop experience.
FuelPass — Redefining Aviation Fuel Procurement
Goal
The objective was to design a digital platform that simplifies how aviation companies purchase and manage fuel. The focus was on creating a data-driven, efficient, and transparent system — helping users make quick, informed, and cost-effective decisions.
Challenge
Aviation fuel procurement involves multiple stakeholders, fluctuating prices, and scattered communication channels. The process was often slow and lacked visibility, making it difficult for decision-makers to compare suppliers or track costs effectively. The challenge was to bring clarity, control, and speed to this process within a single, intuitive desktop platform.
Outcome
We began with collaborative brainstorming in FigJam, mapping user journeys and defining core workflows. This led to structured wireframes and a cohesive design system built in Figma, ensuring consistency and scalability. The final FuelPass interface delivered a seamless desktop experience — combining real-time data, intelligent tools, and a clean visual design to transform the way aviation professionals manage fuel procurement.
FuelPass — Redefining Aviation Fuel Procurement
FuelPass is a desktop platform that streamlines aviation fuel purchasing with real-time data, transparent supplier insights, and smart tools for faster, more cost-efficient decisions. It empowers aviation professionals to manage fuel procurement with greater speed, accuracy, and control.
Client
FuelPass
Industry
Aviation
Service
UX Research and Design
Team Setup
2 researcher + 2 designer
Timeline
16 Weeks
2. Understanding the Domain
Before starting the design, I focused on learning how aviation fuel procurement actually works — the roles of operators, suppliers, and managers, and the challenges they face daily. Discussions with the team and domain experts revealed key pain points like scattered communication, manual coordination, and lack of real-time pricing.
This understanding helped me frame the design approach — to create a single, data-driven platform that simplifies complex workflows and makes fuel management faster, clearer, and more efficient.
3. Design Process
We started by mapping user flows and key interactions in FigJam, ensuring clarity around how each user — from procurement managers to suppliers — would navigate the system. Once the flow was finalized, I moved into Figma to create low-fidelity wireframes that focused on structure, hierarchy, and usability.
After multiple iterations and feedback rounds with project managers and developers, we built a scalable design system to maintain visual consistency across all screens. The final high-fidelity designs emphasized data visibility, intuitive navigation, and a clean desktop layout optimized for frequent professional use.
4. Final Impact
The final design of FuelPass delivered a powerful and intuitive desktop experience tailored to the aviation industry. With real-time data visibility, simplified workflows, and a consistent design system, the platform made fuel procurement faster, more transparent, and easier to manage.
The structured collaboration between designers, developers, and project managers ensured a smooth transition from concept to execution. The result was a digital tool that not only improved operational efficiency but also set a new benchmark for usability and data clarity in aviation fuel management.